Help & contact
We are here to help
Have a question about the app, a suggestion, or something not working as it should? Send us a message - a real person reads every email.
Email support
For help with your account, the app or anything else.
[email protected]Or call us: +234 802 873 0441
Already using the app?
Open Profile and choose Contact support - your email app opens with our address filled in.
Questions about your data? See our privacy policy or how to delete your account.
We cannot give medical advice by email. If you are worried about your health or your baby's, please contact your doctor, midwife or maternity unit. In an emergency, call your local emergency number.
Quick answers
I forgot my password. How do I sign in?
On the sign-in screen, choose "Forgot password" and follow the link we email you. If the email does not arrive within a few minutes, check your spam folder or contact us.
How do I change my due date or journey?
In the app, open Profile and choose Journey profiles (or Pregnancy details, Baby details or Cycle settings). Your daily content updates as soon as you save.
My reminders are not arriving.
Open Profile > Notifications in the app and check that the reminders you want are switched on, then make sure notifications for PreggieLover are allowed in your phone’s settings.
How do I delete my account?
Open Profile in the app and choose Delete account at the bottom of the page. You can read more on our delete my account page.
